We deliver AI solutions that transform processes and customer experience. We provide advanced chatbot solutions and predictive analytics tools that enable insurers to anticipate claims ratios with greater accuracy. We can also deliver AI Agents that can automate the entire customer onboarding or claims management process on behalf of insurers.
Chatbots
At Navikenz, we have developed AI-powered chatbots designed to transform customer interactions in the insurance sector. Our intelligent chatbots handle a wide range of tasks, from answering policy inquiries to providing real-time claim status updates and 24/7 customer support. By automating routine interactions, insurers can enhance customer experience, reduce wait times, and improve operational efficiency.
AI Agents
Our solutions are designed to proactively assess situations, make informed decisions, and execute complex series of tasks with minimal intervention. These help businesses derive value at minimal cost.
These agents can also monitor safety signals, analyze cases, recommend actions and escalate critical issues.
Predictive Forecasting
Navikenz has vast experience of delivering predictive forecasting solutions catering to various applications such as capacity planning, risk assessment and fraud detection.
