October 17, 2023 | Case Study | 3 minutes

Revolutionizing Healthcare Document Processing with Navi-CADE AI Solution

Marseelan A

Principal Data Scientist

The world's leading healthcare products company, facing challenges in manual and time-consuming healthcare document processing, sought a transformative solution to streamline their operations and enhance efficiency. Navikenz's Navi-CADE AI Solution emerged as an innovative solution, promising to automate and accelerate the document and image processing lifecycle, revolutionizing the way data was extracted and utilized.


The healthcare products industry operates on a massive scale, generating and processing an immense volume of documents globally every day. However, the existing document processing methods were highly manual, error-prone, and inefficient. This led to extended processing times, potential errors in data extraction, and hindered their ability to meet customer expectations promptly.

The company was grappling with:

  • Manual Data Extraction: Extracting critical data from various healthcare documents, including medical records, invoices, etc., was a laborious manual process, consuming valuable time and resources.
  • Error-Prone Processing: Human errors during data extraction and processing jeopardized the accuracy of crucial healthcare information, impacting decision-making and overall operational efficiency.
  • Complex Data Formats: Healthcare documents varied in formats, making it difficult to consistently extract relevant data with precision and speed.

Solution: Navi-CADE AI Solution

Navikenz's Navi-CADE AI Solution provided a comprehensive approach to tackle the healthcare product company's challenges. The Navi-CADE AI Solution showcased the following key features:

  • Pre-Trained Models: Utilizing pre-trained AI models such as BioBERT, Navi-CADE exhibited high accuracy in extracting data from diverse healthcare documents, regardless of quality or format.
  • Structured Data Extraction: Navi-CADE transformed unstructured healthcare documents into structured, actionable data, ensuring data accuracy and reliability.
  • Multi-Language Support: Capable of processing documents in multiple languages, Navi-CADE catered to the global footprint of the healthcare company, meeting the diverse language requirements.


Navikenz collaborated closely with the healthcare products company to implement Navi-CADE AI Solution within their existing infrastructure. The implementation involved the following steps:

  • Customization: Tailoring the solution to align with the healthcare company's specific document types, data extraction requirements, and workflow.
  • Integration: Seamlessly integrating Navi-CADE into their existing document processing workflow, ensuring minimal disruption and a smooth transition.
  • Training and Adoption: Conducting training sessions for the healthcare company's staff to effectively use and maximize the benefits of Navi-CADE in their daily operations.


Following the successful implementation of Navi-CADE AI Solution, the healthcare company witnessed significant improvements in their document processing efficiency:

  • Efficiency Gains: Navi-CADE reduced document processing time by almost 30%, enabling faster decision-making and improved customer service.
  • Error Reduction: Automation led to an increase in the 'first time right rate' and significant reduction in the number of defect leaks, enhancing data accuracy and integrity. 
  • Customer Satisfaction: Streamlining processes allowed the company to serve customers faster, meeting and exceeding their expectations.


Navi-CADE had a transformative impact on the world's largest healthcare products company, effectively tackling their challenges and substantially elevating their document processing capabilities. This case serves as a compelling illustration of the potential of cutting-edge AI solutions to bring about revolutionary changes in operational processes and drive growth, even within the most intricate and demanding sectors.

For organizations aiming to automate and optimize their document workflows, Navi-CADE AI Solution can help chart the course toward a future marked by efficient and intelligent document processing.