Unleash Efficiency, Collaboration, and Personalized Engagement through Cutting-Edge Technology .....
Digital experience services encompass a range of solutions aimed at enhancing both employee and customer experiences using modern technology tools and platforms. These services are geared towards improving efficiency, collaboration, and personalized engagement across various aspects of a business, from internal operations to customer interactions. They utilize modern technologies such as cloud computing, AI, and low-code/no-code platforms to achieve these goals.
Employee Experience: Enhancing Workplace Efficiency and Collaboration
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- Modern Workplace Solutions: Implementing Teams, Viva, O365 for a collaborative and efficient work environment
- Cloud Transition for SharePoint: Facilitating O365 cloud adoption for existing SharePoint on-premise customers
- Enterprise Collaboration and Innovation: Empowering teams with AI-enabled, personalized intranet portals and low-code/no-code development capabilities (Power Apps, Power Automate, Nintex)
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Customer Experience: Driving Personalized Customer Interactions
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- Customer Journey Focus: Tailoring experiences in sales and marketing, enhancing customer service effectiveness
- Content-Driven Commerce: Leveraging Composable Commerce and DXP platforms to elevate customer engagement
- CX-Driven Initiatives: Utilizing enterprise business apps to deliver targeted, impactful customer experiences
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Business Apps: Streamlining Operations and Customer Engagement
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- Field and Customer Service Management: Advanced solutions for field service management and customer service optimization
- ERP/CRM Cloud Adoption: Supporting the cloud transition for existing ERP/CRM on-premise customers
- Global ERP/CRM Rollouts and AMS: Facilitating global rollouts and providing AMS for enhanced operational efficiency and customer engagement
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